Vanatoo

Vanatoo Powered Speakers Warranty

All Vanatoo speaker products carry a 3 year limited non-transferrable warranty from the date of purchase. The warranty is automatic; there is no requirement for you to register your product.

The warranty covers all defects in material and workmanship with the following exceptions, which Vanatoo reserves the right to determine:

  • Damage caused by improper installation or adjustment
  • Damage caused by lightning or power surges
  • Damage caused by accident, unreasonable use, or neglect
  • Damage caused by excessive moisture
  • Damage from failure to follow instructions contained in the Owner’s Manual
  • Damage from repairs performed by someone not authorized by Vanatoo
  • Any unit on which the serial number has been effaced, modified, or removed
  • Damage occurring during shipment, other than that arranged by Vanatoo
  • Units which have been altered or modified in design, appearance or construction
  • Damage caused by an act of God

This warranty covers only the actual defects within the product. It does not cover costs of installation, removal or setup of the product at the customer’s site.

During the warranty period, Vanatoo will, at its option and within a reasonable amount of time, either repair any defective parts or replace the defective product at no cost to the customer using new parts or parts equivalent to new in performance and reliability. The customer will be responsible for shipping or transportation charges to return the defective product to Vanatoo. It is recommended that the customer retain all the original shipping materials to assure safe transport of the product should it need to be sent back. It is recommended that the customer insures the shipment in case the carrier damages the product in shipment. Vanatoo cannot be responsible for any shipping damage due to improper packing of return products. Vanatoo will be responsible for all shipping charges associated with shipping the product back to the customer once the defect has been corrected.

If repairs are necessary which are not covered by this warranty, or if a unit is examined and is found to not be in need of repairs, the customer will be charged for the repairs and/or the examination. If non-warranted repairs are needed, Vanatoo will notify the customer of the estimated cost and ask for authorization to perform said repairs. In the case that the product repair is not under warranty, the customer will be charged for any shipping charges associated with shipping the product back to the customer.

If you have any questions about your warranty coverage or you think you may need service, email the Vanatoo Authorized Service Center at support@vanatoo.com or visit our website at www.vanatoo.com. We will do everything we can to answer your questions and resolve any issues as quickly as possible.

This Limited Warranty is not transferrable. THE MAXIMUM LIABILITY OF VANATOO SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY THE CUSTOMER FOR THE PRODUCT. IN NO EVENT SHALL VANATOO BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.